FAQ
Frequently Asked Questions
Find answers to common questions
Check-in and check-out times are shown with your booking details and may vary by unit.
Cancellation and modification rules depend on the selected booking and its terms.
Payment is made by bank transfer. After transferring the required amount, upload your receipt for verification.
Pet policies vary by unit. Please check the unit details or contact support.
Beach access and privacy vary by resort destination and unit.
Minimum-stay requirements can vary by unit, season and selected dates.